Returns & Exchanges

At Wool and Company, we want you to be completely satisfied with your purchase. If your items aren't quite right, we offer a 30-day return window for all unused and original-condition products.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or visit our returns center with your order number and email address to start the process.

• 2.
  Prepare Your Package

  Place the items in their original packaging, ensuring all tags are attached and the product is free from wear or damage.

• 3.
  Ship the Items

  Print your prepaid shipping label and drop off the package at any authorized carrier location within 7 days of your request.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.